Driving Tests & Coronavirus (COVID-19)


Approximately 4 minutes reading time

Last updated on 23/03/2020 at 17:40pm (Updated DVSA’s email address for critical workers and what information to send).

The DVSA has announced that all driving tests, including car, motorcycle, coach, bus, lorry and ADI tests and checks are being cancelled, as well as theory tests due to coronavirus (COVID-19).

Theory tests are cancelled for the following month only, meaning they will restart after the 20th of April 2020.

Driving tests have a timeframe of up to 3 months, but no resume date as of yet, we are hoping this means from the 20th of June, but due to high demand with the number of learners needing a test, this may take longer.

The DVSA will send you an email approximately 2 weeks before your original test date with a rescheduled date and time of your new test. For example, if your test was on the 27th of April, your rebooked email should arrive by the 13th of April. If your test has not been cancelled and rebooked yet, it, unfortunately, will be in due course and the new date will be at least 3 months after your original date, i.e in this scenario, it could be the 27th of July.

To cancel your test and get a full refund from the DVSA, you will need to email them at [email protected]

With your full name and 2 pieces of information, such as:

  • Your driving licence number
  • Your theory test pass certificate number
  • Your driving test booking reference 

Please note that you cannot book a driving test if you haven’t booked one before the suspension. When tests restart, those who had tests cancelled/rescheduled will be given priority over those who have not had a booking.

What if your theory expires soon?

Unfortunately, the DVSA is not planning on extending the test certificate at this moment in time, which means you will have to retake your theory test as normal by booking it again and paying for it before you can take your driving test.

Emergency tests (theory & driving) for critical workers

The DVSA has introduced emergency tests for critical workers during this suspension period, these include the following workers in:

  • Transport
  • Key public services
  • Health and social care
  • Education and childcare
  • Food and other necessary goods
  • Public safety and national security
  • Utilities, financial services and communication
  • The local and national government

To book an emergency theory test, you need to email the DVSA on [email protected] and ask for an emergency theory test, the DVSA will then inform you what to send to prove that your test is crucial.

For an emergency driving test, you need to send an email asking for an emergency driving test with the following to [email protected].

You need to send a photo or a scanned image of a valid ID (i.e work ID badge). If you don’t have an ID badge, you can send:

  • A scan of your payslip.
  • An email from a work email address.
  • Evidence from your employer, such as an email or scanned document that includes the company's letterhead.

All cases will be reviewed on a case by case basis, you may be asked to send other evidence by the DVSA.

In your email, you need to also include:

  • Your contact number.
  • Your driving licence number.
  • Your theory test certificate number.
  • Driving test reference (if you have one).
  • The type of test you want to take, i.e car, motorcycle, bus, lorry, coach or car with a trailer.
  • Your preferred test location. (Provide as many as you can do that are close to you so the DVSA have more options for you should your preferred one not be possible).

If you meet the critical worker criteria, the DVSA will contact you with a test date, please bear with them as they will be extremely busy at the moment.

If your test was cancelled at short notice, you can apply for a refund of out-of-pocket expenses from the DVSA if your:

  • Theory test was on or before Monday 23rd March 2020.
  • Driving test was on or before Tuesday 24th March 2020.

All information about this subject can be found on the official DVSA website: https://www.gov.uk/guidance/coronavirus-covid-19-driving-tests-and-theory-tests

What does this mean for SpeedyTests?

We are still open for our users to create accounts in preparation for the DVSA reopening the ability to book driving tests. We are putting plans in place to increase our capacity as we are expecting an increase in users who will want to find an earlier test when they become available. 

We, like all the other test cancellation checkers, rely on the DVSA system being up and running as we search the DVSA calendar for slots that match the criteria you give us. We are in no way affiliated with the DVSA, we are an independent service that uses computer systems to frequently search their website and we rely on our customers' plan purchases and us finding driving test cancellations to be able to keep upgrading our systems and pay salaries. For our current users, we are unable to find tests due to the DVSA website no longer being functional. Once this resumes your account will be able to run as it has been. 

Our service is a one-off payment for unlimited use, no matter how long it takes to get you the right cancellation or how many times you fail, you can use your account indefinitely until you pass! We understand that now all timeframes are out of the window as we have customers that wanted to pass their test by the end of this month and we have worked hard to find you driving test cancellations, which will now be cancelled by the DVSA.

As soon as the DVSA gives any sort of timeframe for when things are likely to get back to normal so that we can help you find cancellations again, we will return with our service.

Please note, this unfortunate situation does not change the terms of our service, if we have found you a test (no booking required), then no refunds can be processed, we cannot be held responsible for DVSA’s decision to suspend all tests with only them being able to reschedule. Remember that you do have unlimited use of your account, so when things return back to normal, we can resume the searches for our customers. If we have not yet found you a driving test and all our terms and conditions have been adhered to and you would like a refund for the time being and return when the situation subsides, then please contact us from your SpeedyTests email with your refund request ([email protected]).

No one could have predicted a month ago that this virus could impact so many lives and businesses. We wish you all good health and here's to hoping we can all return to our normalities as soon as possible. Please take care of yourselves and see you in a few months time where we can hopefully help as many of you as possible by finding you earlier driving tests.

 

The SpeedyTests team.


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